Divers tend to be adventurous and may appreciate opportunities to sample local cuisine. Be sure to observe food safety guidelines when preparing and serving food to your customers.

CUSTOMER
SAFETY

EVERY BUSINESS WANTS ITS CUSTOMERS TO HAVE A GREAT EXPERIENCE. In diving, this means providing safe as well as memorable dives. Promote your divers’ safety by establishing and enforcing clear policies, managing their expectations, and striking the right balance with the information you provide prior to travel.


24/7 Emergency Hotline

In event of a dive accident or injury, call local EMS first, then call DAN.

24/7 Emergency Hotline:

+1 (919) 684-9111

(Collect calls accepted)

DAN must arrange transportation for covered emergency medical evacuation fees to be paid.

Medical Information Line

Get answers to your nonemergency health and diving questions.

Mon–Fri, 8:30 a.m. – 5 p.m. ET

+1 (919) 684-2948, Option 4

Online: Ask A Medic

(Allow 24-48 hours for a response.)