COVID-19 Notice

DAN trip and annual travel insurance plans may provide coverage if you, your host at your destination, a travel companion or a family member test positive for COVID-19. 

Prior to Departure

• Trip Cancellation coverage for your­ pre-paid travel arrangements.

During Your Trip

• Trip Interruption coverage for your pre-paid land and water arrangements (such as lodging), plus additional airfare to return home. 

• Per trip plans include Travel Delay coverage for overnight lodging, meals, local transportation and other unexpected costs if you or a travel companion get sick from COVID-19 and are delayed for six hours or more. 

• Coverage for medical expenses for up to one year, even after you return home, if you get sick from COVID-19 while traveling and need to seek medical treatment or evacuation. Covered expenses include copays, deductibles and out-of-network costs billed by your primary health insurance. Also includes coverage for a companion to visit you if you are traveling alone and hospitalized for more than seven days.

• Access to worldwide Emergency Assistance services, which are available 24/7 should you need help while traveling. Per trip plans also provide you with access to telemedicine services during your trip.  

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Notice to Travelers

Help protect your trip with travel insurance and receive coverage if you, your host at your destination, a family member, or a traveling companion test positive for COVID-19.

 Learn more

DAN Customer Service

DAN partners with Generali Global Insurance
on Trip and Annual Travel Protection plans. 

Monday–Friday, 8:30 a.m.–5 p.m. ET
+1 (919) 684-2948, Option 1

Email: 

How to File a Claim

Start a new claim, track your claim status,
and download your policy documents online.

Start a New Claim

Contact Generali Global Assistance
Monday–Friday, 6 a.m.–6 p.m. PT 
+1 (800) 541-3522

Email: 

Fax: U.S. toll free +1 (877) 300-8670 
Fax: International +1 (858) 810-2505

Generali Global Assistance
P.O. Box 939057
San Diego, CA 92123-9057