CUSTOMER
SAFETY
EVERY BUSINESS WANTS ITS CUSTOMERS TO HAVE A GREAT EXPERIENCE. In diving, this means providing safe as well as memorable dives. Promote your divers’ safety by establishing and enforcing clear policies, managing their expectations, and striking the right balance with the information you provide prior to travel.
DAN Customer Service
Mon–Fri, 8:30 a.m. – 5 p.m. ET
+1 (919) 684-2948
+1 (800) 446-2671
Fax: +1 (919) 490-6630
24/7 Emergency Hotline
In event of a dive accident or injury, call local EMS first, then call DAN.
24/7 Emergency Hotline:
+1 (919) 684-9111
(Collect calls accepted)
DAN must arrange transportation for covered emergency medical evacuation fees to be paid.
Medical Information Line
Get answers to your nonemergency health and diving questions.
Mon–Fri, 8:30 a.m. – 5 p.m. ET
+1 (919) 684-2948, Option 4
Online: Ask A Medic
(Allow 24-48 hours for a response.)