Introducing Enhanced Membership
New for 2022, DAN’s Enhanced Membership offers a higher level of coverage and greater benefits to meet the needs of today’s dive travel enthusiasts.
|BENEFITS||REGULAR MEMBERSHIP||ENHANCED MEMBERSHIP|
|Emergency Medical Transportation & Travel Assistance Benefits||Up To US$150,000||Up To US$500,000|
|Alert Diver Magazine Subscription||Digital Only||Print + Digital|
|DAN TravelAssist® Benefits||Regular||Enhanced|
|Global Security Evacuation||X||✓|
|Search & Rescue Coverage||X||✓|
|Access To Purchase DAN Dive Accident Insurance||✓||✓|
|24/7 Emergency Hotline||✓||✓|
|Medical & Safety Consultations||✓||✓|
|Annual Individual Membership||US$40||US$75|
|Annual Family Membership||US$60||US$100|
DAN membership alone does not provide coverage for costs of a dive accident; dive accident insurance must be purchased separately for each member.
View the Member Benefits Handbook for complete terms and conditions of coverage.
Designed to help keep you safer, DAN’s new Enhanced Membership builds upon the proven benefits of Regular Membership and adds higher coverage limits and other valuable benefits.
New Search & Rescue Coverage
If an Insured Member has disappeared while on a Trip, and the Coast Guard, local Police, or other National or International services responsible for safety at sea and/or search and rescue undertake a search in an effort to save the life of the Insured Member, DAN TravelAssist® will support search and, up to the Benefit Limit will be paid, for the expenses of the search and rescue effort.*
Up To US$500,000 Emergency Medical Transportation
If an Insured Member suffered a Medical Emergency during the course of a Trip and such condition requires an Emergency Evacuation or Medically Necessary Transfer, DAN TravelAssist will arrange necessary services, and up to the Benefit Limit will be paid directly to the provider for Covered Expenses incurred for such evacuation or transfer.*
New Global Security Evacuation Coverage
DAN TravelAssist will arrange Transportation, and up to the Benefit Limit will be paid, for extrication of an Insured Member while on a Trip outside their Home Country due to an Emergency Situation which results in the Insured Member being placed in Imminent Danger.*
Print + Digital Subscription To Alert Diver Magazine
Choose DAN’s new Enhanced Membership to continue receiving the print edition of Alert Diver magazine.**
*Read the DAN member handbook for complete benefit details. DAN Enhanced Membership not available for residents of NY.
**Members who choose Regular Membership will have digital access to Alert Diver at DAN.org and via the DAN app.
Frequently Asked Questions
At DAN we are here to help. Explore these FAQs and get the information you need.
Can divers from anywhere in the world join DAN?
DAN membership and dive accident insurance are available for people who have their principal primary residence in the United States or Canada. If you live in another country, membership and dive accident insurance are available through one of DAN’s international entities. To locate the appropriate international DAN office for your region, go to our contact page.
How much does DAN membership cost?
Divers and travelers can choose Regular Membership or Enhanced Membership. The rates start as low as US$40 per year for an individual Regular Membership. Dive operators and businesses can become members for US$100 per year.
Is the cost of DAN membership paid monthly or annually?
Both Regular Membership and Enhanced Membership have an annual fee that provides benefits for an entire year. There are no recurring costs associated with DAN membership.
Does the membership fee have to be paid in full at time of enrollment?
DAN requires that membership fees be paid in full (in a single payment) at the time of enrollment. Payment can be made by cash, check, or credit card. We do not offer a payment plan for membership.
Can I purchase a monthly membership?
DAN’s Enhanced Membership is the newest level of membership available. It includes all the benefits of Regular Membership. DAN offers annual memberships only, and we have designed our memberships to be affordable for all. Paying in monthly installments is not possible.
Are lifetime memberships available?
DAN offers annual memberships only. Lifetime memberships are not available.
Who can be covered by my family membership?
A family membership will cover you; your spouse, domestic partner, or partner in a civil union; and all unmarried dependent children who you support, including foster children, adopted children, and stepchildren, provided that they are age 8 to age 17 (or up to age 23 if they are a full-time student at an accredited school or college and not employed on a full-time basis) and have the same permanent home address as you. Family members must be listed in the membership record in DAN’s database to have access to membership benefits.
After joining, how long does it take for my benefits to become active?
Membership and insurance go into effect as soon as DAN receives payment. You can get immediate coverage by joining online or by calling +1-800-446-2671 and paying by credit card (Discover, Visa, MasterCard, or American Express).
Can I upgrade my Regular Membership to Enhanced Membership?
Yes, you can upgrade at any time by calling DAN Member Services at +1-919-684-2948.
What are the differences between Enhanced Membership and DAN’s Guardian dive accident insurance plan? Do I need both?
Enhanced Membership includes emergency evacuation and repatriation coverage as well as other DAN TravelAssist benefits. It does not include accident medical expense coverage, which is offered through DAN dive accident insurance plans such as the Guardian Plan. The Guardian Plan includes up to $500,000 in accident medical expense coverage for covered diving accidents. Both divers and nondivers can benefit from the Guardian Plan in addition to DAN membership. Some of the benefits available with the Guardian Plan provide coverage for non-diving accidents outside of your home country and accident medical expense coverage for named water sports accidents while on a trip.
Can I get a print subscription to Alert Diver without being a member?
The print edition of Alert Diver magazine is an exclusive benefit of DAN Enhanced Membership. Members who have Regular Memberships can enjoy the digital editions of Alert Diver, available via the DAN app and DAN.org.
Do members who have a Regular Membership receive the print edition of Alert Diver?
No, members who have a Regular Membership have access to the digital editions of Alert Diver.
Will I get a membership card?
Membership cards are mailed to new and renewing members (in the U.S. only) following enrollment. If you do not receive a membership card, please contact DAN Member Services. Members can also access a digital member card online through the DAN member portal at members.DAN.org.
Are DAN membership dues tax deductible?
Membership dues are not tax deductible. However, because DAN’s operations are considered charitable and in the public interest under U.S. and North Carolina nonprofit codes, all donations to DAN are tax deductible.
Why did I receive a second and final notice if I already renewed my membership?
Several renewal notices are sent to DAN members as their renewal date approaches to ensure uninterrupted access to member benefits. Sometimes a renewal notice is sent before a payment is registered to your account. This issue normally resolves promptly when payment is logged by our system. To confirm receipt of your payment, call DAN Member Services at +1-919-684-2948, Mon-Fri, 8:30am – 5:00pm ET.
How do I cancel my membership?
Contact DAN Member Services at +1-919-684-2948 to cancel your membership.
Does DAN membership cover hyperbaric chamber treatments and other medical costs?
No. If you need insurance coverage for the medical costs related to diving accidents, please purchase DAN dive accident insurance once you become a member. Dive accident insurance is not automatically included with membership. Plans start at $US42 per year and provide insurance specifically for dive accidents.
Is the emergency medical evacuation benefit applicable to dive emergencies only?
As a DAN member, you receive DAN TravelAssist which includes emergency medical evacuation benefits. These benefits help with both diving and nondiving medical emergencies while you are on a trip at least 50 miles or more (80 km) from home. To use this member benefit you MUST first contact DAN TravelAssist through the DAN Emergency Hotline (+1-919-684-9111) BEFORE making any evacuation arrangements.
Can I arrange my own evacuation before contacting DAN?
No, you must contact DAN TravelAssist first before an evacuation or you may be responsible for the costs incurred — which can easily exceed US$50,000. All emergency medical evacuation arrangements must be handled by DAN TravelAssist.
How do I get reimbursed for an emergency medical evacuation?
Since any emergency medical evacuation must be authorized by and coordinated through DAN TravelAssist in order to be covered, there are no out of pocket costs, so reimbursement is not necessary.
I added dive accident insurance to my membership. How do I file a claim?
To submit a claim or request a claim form, please contact:
Complete the claim form in full. Please answer all questions completely. If you don’t, the form may be returned to you, which could delay settlement of the claim. Be sure to sign the claim form.
Ask the hospital and/or doctor to complete the reverse side of the form and return it to you. If an invoice is available, ask them to attach it to the form. Attach any other bills, documents or statements that apply to the claim. It is important that they contain the right information.
Make copies of your forms and bills for your records — your originals will not be returned.
If you received a payment from any other insurance, you must send the Explanation of Benefits with your bills before your claim can be settled.
Send the package to:
DAN Services, Inc.
Attn: DAN Claims
6 West Colony Place, Suite 200
Durham, NC 27705
Phone: +1-800-446-2671 or +1-919-684-2948
How do I use DAN TravelAssist?
Members should call DAN’s 24/7 Emergency Hotline (+1-919-684-9111) to arrange assistance.
Will DAN automatically repatriate me after a medical emergency?
DAN TravelAssist will not pay to transport you or a covered family member to your place of residence after a covered medical emergency if there are closer suitable medical facilities that can provide appropriate care for your medical condition.
Will my address or phone number be sold or made available to solicitors?
DAN Customer Service
Mon–Fri, 8:30 a.m. – 5 p.m. ET
+1 (919) 684-2948
+1 (800) 446-2671
Fax: +1 (919) 490-6630
24/7 Emergency Hotline
In event of a dive accident or injury, call local EMS first, then call DAN.
24/7 Emergency Hotline:
+1 (919) 684-9111
(Collect calls accepted)
DAN must arrange transportation for covered emergency medical evacuation fees to be paid.
Medical Information Line
Get answers to your nonemergency health and diving questions.
Mon–Fri, 8:30 a.m. – 5 p.m. ET
+1 (919) 684-2948, Option 4
Online: Ask A Medic
(Allow 24-48 hours for a response.)
DAN membership includes automatic enrollment in DAN TravelAssist®. Benefits are available for both diving and non-diving emergencies, with an aggregate benefit limit for Regular Membership up to $150,000 ($100,000 for residents of NY) and an aggregate benefit limit for Enhanced Membership up to $500,000 (Enhanced Membership not available for residents of NY), for Emergency Medical Transportation and Travel Assistance Benefits.
DAN TravelAssist® benefits are provided by DAN, Travel Guard, and other service providers depending on the benefit. To access these benefits or to request emergency medical transportation, you must contact DAN TravelAssist for assistance. Emergency medical transportation arranged directly by you may not be reimbursed.
Emergency Medical Transportation and Travel Assistance Benefits are insured benefits underwritten by the companies shown below. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions, definitions and termination provisions. Coverage may vary by state or may not be available in all states.
For residents of NY, insurance is underwritten by The United States Life Insurance Company in the City of New York, NAIC No. 70106 domiciled in the state of New York, with its principal place of business of 28 Liberty Street, Floor 45th, New York, NY 10005-1400.
For residents of all other U.S. states and the District of Columbia, other than the U.S. states listed above, insurance is underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 1271 Ave of the Americas FL 37, New York, NY 10020-1304. It is currently authorized to conduct insurance business in all states and the District of Columbia. NAIC No. 19445.
In Canada, AIG Insurance Company of Canada, 120 Bremner Blvd., Suite 2200, Toronto, Ontario, M5J 0A8.