Membership FAQs

DAN provides membership and dive accident insurance only for people who have their principal primary residence in the United States or Canada. If you live in another country, membership and dive accident insurance is provided through one of DAN’s other international entities. To locate the appropriate international DAN office for your region, please explore our contacts page.

Divers can become a DAN member for an annual fee of only US$40 for an individual or US$60 for a family. Dive operators and businesses can become members for US$100 per year.

DAN membership is one low annual fee that provides benefits for an entire year. There isn’t a monthly recurring cost associated with membership. Membership is US$40 for an individual and US$60 for a family.

DAN requires that membership fees be paid in full (one payment) at the time of enrollment and payment can be made by cash, check or credit card. We do not offer a payment plan for membership.

DAN only offers annual memberships and we have designed our membership fee to be affordable for every diver. Splitting your payment into monthly installments is not available.

DAN only offers annual memberships. Lifetime memberships are not available.

A family membership will cover you, your spouse or domestic partner/partner in a civil union and all unmarried dependent children whom you support, including foster children, adopted children and stepchildren, provided that they are age 8 or older and under the age of 18, or under 24 if a full-time student at an accredited school or college, who is not employed on a full-time basis and has the same permanent home address as you.

Family members must be listed on the membership record in DAN’s database to have access to membership benefits.

Membership and insurance go into effect as soon as DAN receives payment. You can get immediate coverage by joining online or by calling 1-800-446-2671 and paying by credit card (Discover, Visa, MasterCard or American Express). 

Alert Diver magazine is an exclusive benefit of DAN membership. Only members are eligible to receive a print subscription.

Membership cards are mailed to new and renewing members following enrollment. If you fail to receive your membership card, please contact DAN member services. Members may also access a digital card through their member page on the DAN website.

Membership dues are not tax deductible. However, because DAN activities are considered charitable and in the public interest under the US and North Carolina nonprofit codes, all donations are tax deductible.

Several renewal notices are sent to you as your renewal date approaches to ensure that you maintain continuous benefits. Sometimes a renewal notice is sent before the payment gets recorded on your account. This issue normally resolves itself quickly once your payment is logged into our system. Please call Member Services at 1-(919)-684-2948 to confirm receipt of your payment Mon-Fri, 8:30am – 5:00pm ET. 

Please contact DAN member services at + (919) 684-2948 to cancel your membership.

No. If you need insurance coverage for the medical costs related to diving accidents, please purchase DAN dive accident insurance once you become a member. Dive accident insurance is additional and it is not part of membership. Plans start at $US40 per year and provide insurance specifically for dive accidents.

As a DAN Member, you receive DAN Travel Assist and emergency medical evacuation coverage. These benefits help for both diving and nondiving medical emergencies while you are on a trip. Your emergency medical evacuation coverage assists you when you travel at least 50 miles or more (80 km) from home. To use this member benefit you MUST first contact DAN TravelAssist through the DAN Emergency Hotline (+1-919-684-9111) BEFORE making any evacuation arrangements.

No, you must contact DAN TravelAssist first before an evacuation or you may be left responsible to handle the costs which can easily exceed US$50,000. All emergency medical evacuation arrangements must be handled by DAN TravelAssist.

Since any emergency medical evacuation must be authorized by and coordinated through DAN TravelAssist in order to be covered, there are no out of pocket costs so reimbursement is not necessary.

To submit a claim or request a claim form, please contact:

DAN Services, Inc.
Attn: DAN Claims
6 West Colony Place, Suite 200
Durham, NC 27705
Phone: +1-800-446-2671 or +1-919-684-2948
Fax: +1-919-490-6630
Email: 

Complete the claim form in full. Please answer all questions completely. If you don’t, the form may be returned to you and could delay payment of the claim. Be sure to sign the claim form.

Ask the hospital and/or doctor to complete the reverse side of the Form and return it to you. If an invoice is available, ask them to attach it to the form.

Attach any other bills, documents or statements that apply to the claim. It is important that they contain the right information.

Make copies of your forms and bills for your records — your originals will not be returned.

If you received a payment from any other Insurance, you must send the Explanation of Benefits with your bills before your claim can be settled.

Send your package to:

DAN Services, Inc.
Attn: DAN Claims
6 West Colony Place, Suite 200
Durham, NC 27705
Phone: +1-800-446-2671 or +1-919-684-2948
Fax: +1-919-490-6630
Email:

Members should call DAN’s 24/7 Emergency Hotline (+1-919-684-9111) to arrange assistance.

DAN TravelAssist will not pay to transport you or a covered family member to your place of residence after a covered medical emergency if there are closer suitable medical facilities that can provide appropriate care for your medical condition.

DAN is committed to protecting your privacy and uses your personal information only to process orders and provide you with the highest level of service. Your information will not be sold. For complete details, please review our privacy policy.